About Rob Flaherty

Rob Flaherty is Senior Partner and Chief Executive Officer of Ketchum, in charge of leading Ketchum's nine-member Worldwide Executive Committee in guiding the strategy, client service and performance of the agency. Since joining Ketchum in 1989, Rob has been involved in all aspects of the firm’s business, including having successfully led its largest office, one of its global practices and several of its largest client engagements. In addition to his position at Ketchum, Rob is very active in the industry, serving on the executive committee of the board of the Institute for Public Relations, on the Agency Management Committee of the Council of Public Relations Firms, as the chair of the Council’s Critical Issues Forum, and on the advisory board of directors for Room to Read, Ketchum’s global pro bono partner. Follow Rob on Twitter at @flahertyrob.

Author Archive | Rob Flaherty

Celebrating the Past While Creating an Even Better Future

Ninety percent of our focus is on the future as we celebrate the 90th anniversary of the founding of Ketchum. That’s fitting because if there was ever an industry focused almost entirely on the future, on what’s next, it’s the public relations business.

We’re keeping our focus on the future in the best ways possible: We are thanking our clients for the ongoing opportunity to represent many of the best brands and companies in the world today. We are accelerating our strategy to offer services that keep our clients ahead of the sweeping changes in the ways people communicate, form communities and make decisions.

Continue Reading

Bullet Train: Social and Digital Adoption in China

Everywhere you look in China you see a paradox. Gleaming glass skyscrapers that are stunning examples of cutting-edge design are still being built with hand-lashed bamboo scaffolding climbing 40 stories high.

Most aspects of culture and society evolve slowly or simply remain the same: respect for elders, the system of government, a culture of honor and humility. Conversely, however, we all have marveled at the speed with which China has erected new cities, installed a high-speed rail and staged a highly successful Olympic spectacle.

Now something else is moving very fast against this backdrop of slow: the adoption of social platforms and digital content by consumers and marketers.

Continue Reading

A Healthy Future for Healthy Living?

At the World Economic Forum’s Annual Meeting 2013 there was anticipation mixed with some trepidation about the level of fortitude leaders would bring to the essential task of reducing chronic illness and promoting healthy living. Certainly, the motivation is there – 36 million lives lost every year and millions more disabled or compromised by chronic illness – but there is work to do to turn talk into action.

Despite excellent progress over the past year in drafting the Healthy Living Charter, obstacles such as short-termism, self-interest and fear of transparency have been slowing the transition to meaningful solutions across the public and private sectors and civil society.

Continue Reading

Dispatch from Davos 4: Digital Journalism–More than a Drop in the Bucket

At a session last week titled “From Tabloid to Tablet,” we heard perspectives on the turbulent world of journalism from leaders of Google, Thompson Reuters, the Financial Times, Business Insider and Al Arabiya, among others.

Most interesting to me was the advice to fellow journalists from Jeff Jarvis, former big-time editor, best-selling author, creator of BuzzMachine and all-around provocateur.

Continue Reading

Dispatch from Davos 3: Dignity and the Dandelion Story

Ketchum is dedicated to giving back to our communities on both a local and a global scale. As part of the ongoing exploration of emerging social responsibility models, last night I accepted an invitation to a dinner to learn more about a relatively new organization called Global Dignity. The dinner was hosted by the organization’s co-founder, Crown Prince Haakon of Norway, whom I met three years ago in Davos, and Christina Alfonso, Global Dignity’s Managing Director.

Global Dignity’s mission is to empower people with dignity. They help youth and adults to become their best selves so they can go on to help others to achieve the same. The organization conducts Dignity Days, in which facilitators ask children – ranging from disadvantaged children in developing countries to children recovering from terrible experiences in war zones to children in developed countries who are victims of bullying – to tell their stories and define dignity in their own words.

Continue Reading

Davos Dispatch 2: The Three Hurdles to Healthy Living

In this season of new year resolutions, you may think that the biggest obstacles to healthy living are lack of willpower, a lack of time to exercise and a love of cheese, pasta and good wine. OK, those are my obstacles.

However, at the more serious global policy level, the real obstacles to reducing chronic illness and promoting healthy living are short-termism, self-interest and the fear of transparency. This week in Davos we hope to diminish the power of each.

It is sad to watch the pervasiveness of short-termism among government officials and corporate leaders. Many elected officials focus their energy on positions that will get them re-elected in two years or four years. Some chief executive officers seem to have affection only for initiatives that will deliver this quarter’s or this year’s performance.

Continue Reading

Davos Dispatch 1: The World Economic Fishbowl

Transparency leaps out as a pervasive dynamic in Davos today. Perhaps it’s fitting as Hugette Labelle, chair of Transparency International, is one of the Annual Meeting co-chairs this year. But it’s more than that.

Davos was once a far more private affair. Sure, the world knew it was happening and there were always flag-draped photo ops. But only the big speeches could be covered by the press.

Now everyone is tweeting from every session — despite the still-published request to follow discreet Chatham House Rules.

This morning at a session on “The Social Technology Context,” Chan Yuenying, a professor at the University of Hong Kong, said that in China social media has created “an arms race between control and freedom.” I immediately thought of the sensitivity of that remark in China. But today her comment was immediately tweeted by people in the room.

Continue Reading

A Tribute to Dan Edelman

Today we mourn the passing of industry pioneer Dan Edelman, who died at 92 earlier today. Dan founded Edelman in 1952 and now the firm is among the most respected in our field.

A pioneer in the public relations industry for his vision of integrating public relations into marketing campaigns, he played a pivotal role in shaping the model for the modern day public relations agency and increasing the sophistication of our business.

Perhaps you have noticed that Edelman’s agency advertising campaign and its celebration of its 60th anniversary saluted Dan’s hard work, his ethics and his values. It was a smart and impressive way to honor Dan and enable him to see the impact he had. It also underscores what a huge loss this is to the family and to the firm.

Continue Reading

Unlocking the Brain’s Secrets About Creativity and Decision Making

During the Holmes Global PR Summit in Miami a couple of weeks ago, I had the privilege of hosting a session called “Unlocking the Brain’s Secrets About Creativity and Decision Making” with esteemed neuroscientist and best-selling author, Dr. David Eagleman. Our session explored his theories about the extent to which subconscious perceptions inform our daily interactions, our approach to creativity as well as our purchasing decisions.

Continue Reading

Today News Finds You

Last week I had the privilege of serving as co-chair of the Public Relations Society of America’s 2012 International Conference in San Francisco and on a panel called The Agency of the Future with Jack Martin, Global Chairman and CEO, Hill+Knowlton Strategies; Janet Tyler, Co-CEO and Founder, Airfoil Public Relations; Fred Cook, CEO and President of Golin Harris, which was moderated by Peter Himler, founder of Flatiron Communications.

During the panel discussion, I shared the following observations on what I see as the changing definition of news. Years ago, when I was pursuing my journalism degree, I heard a simple, populist definition of news: “News is something that makes you say, ‘Wow, I didn’t know that.’” But now, over the past year or so, I have been hearing an equally simple but profoundly current definition: “News is something important enough to find me.”

Continue Reading