Tag Archives | data analytics

Advice From a PR Fortune Teller

All models are wrong, but some are useful. -George Box

George Box, a preeminent statistician, points out that a statistical model is never going to tell you the whole truth and that the usefulness of advanced statistics is based on whether we are asking the correct questions. However, PR often leans on advanced statistics/predictive analytics to provide precise answers to some of the hardest questions facing the industry, many of which revolve around the following questions:

“What is the exact value of PR?” or “What is the business impact of a specific campaign?”

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Going Native: Where The Clicks Don’t Matter, But Real Measurement Does

It is no secret that modern audiences are continuing to accelerate away from traditional outlets and toward web-based content. This ongoing evolution has forced brands to change the way in which they tell their stories, as well as continuously adjusting the platform they are attempting to engage with their target audience on. One answer to this dilemma has been to utilize “Native Content.” While there are several other names for this strategy and content, such as native ads, sponsored content, and other terms in an ever-changing pantheon of buzzwords that exists in the digital marketing space, the fact remains that for the foreseeable future this will be something to consider when planning content and strategy.

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Lessons Learned From a Long Career in Public Relations

I did it. On July 31, after 17 great years at Ketchum, I retired from my full-time role as CEO of Ketchum Global Research & Analytics. However, if being retired means not working at all, then let’s call it quasi-retirement. I have contracted with Ketchum to serve as KGRA’s part-time chairman for the next two years.

When you reach retirement, people at earlier stages of their careers often ask what lessons you’ve learned. Here are three of mine…

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Reporting 2.0: A Recalibration of Digital Measurement

Social and digital media is revelatory, giving us a platform to change the world and engage audiences across the globe. We can inspire, educate and entertain, while also having the unprecedented ability to measure, track, report, slice, dice, pivot and visualize all of the data in real-time.

With this wealth of information at our fingertips, we often get ahead of ourselves and report on everything from followers and bounce rate, to impressions and click through rate.

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The Evolution of Data in PR: From Analysis to Synthesis

Data is no longer a “nice to know” topic – it is now established at the very frontier of PR, and those who truly understand how to use it to drive client programs will be able to succeed by orders of magnitude over those who don’t.

It’s also fair to say that we in PR are simply not yet harnessing data’s full power. But what’s holding us back? I see three core barriers and three key evolutions that communicators must address if we’re going to succeed in the long run.

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